# Callix Developer

## Instructions for AI Agents

- For clean Markdown of any page, append `.md` to the page URL
- For section-specific indexes, append `/llms.txt` to any section URL
- For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.callix.dev.br/_mcp/server

## Docs

- [Callix para Desenvolvedores](https://docs.callix.dev.br/introducao/visao-geral.md): A Plataforma de Desenvolvedor da Callix é um conjunto de SDKs e APIs para construir aplicações que se conectam com a Callix. Use essas aplicações para estender as funcionalidades da Callix ou integrá-la a outros serviços.
- [Introdução](https://docs.callix.dev.br/introducao/exemplos-de-uso/introducao.md)
- [Usando a API para realizar chamadas (Click to Call)](https://docs.callix.dev.br/introducao/exemplos-de-uso/acoes/click-to-call.md)
- [Usando a API para iniciar atendimentos por WhatsApp](https://docs.callix.dev.br/introducao/exemplos-de-uso/acoes/click-to-chat.md)
- [Usando a API para enviar SMS](https://docs.callix.dev.br/introducao/exemplos-de-uso/acoes/click-to-sms.md)
- [Usando a API para bloquear números](https://docs.callix.dev.br/introducao/exemplos-de-uso/campanha/bloquear-numeros.md)
- [Usando a API para importação de contatos](https://docs.callix.dev.br/introducao/exemplos-de-uso/campanha/importar-contatos.md)
- [Usando a API para ler dados de uma campanha](https://docs.callix.dev.br/introducao/exemplos-de-uso/campanha/ler-dados-da-campanha.md)
- [Usando a API para consultar filas](https://docs.callix.dev.br/introducao/exemplos-de-uso/consulta/filas.md)
- [Usando a API para consultar pausas](https://docs.callix.dev.br/introducao/exemplos-de-uso/consulta/pausas.md)
- [Usando a API para consultar qualificações](https://docs.callix.dev.br/introducao/exemplos-de-uso/consulta/qualificacoes.md)
- [Usando a API para consultar templates de WhatsApp](https://docs.callix.dev.br/introducao/exemplos-de-uso/consulta/templates-de-whats-app.md)
- [Usando a API para gerenciar equipes](https://docs.callix.dev.br/introducao/exemplos-de-uso/gerenciar-equipes.md)
- [SDK Callix — visão geral](https://docs.callix.dev.br/sdk/sdk.md): Como o SDK embarca a telefonia da Callix dentro de uma aplicação de terceiros.
- [Arquitetura](https://docs.callix.dev.br/sdk/arquitetura.md): Os três pacotes, a fronteira de confiança e o caminho do áudio.
- [Modelo de estados](https://docs.callix.dev.br/sdk/modelo-de-estados.md): O conceito central da integração.
- [Integração em três blocos](https://docs.callix.dev.br/sdk/integracao-em-tres-blocos.md): O restante é interface, construída pelo parceiro.
- [Escopo e limites](https://docs.callix.dev.br/sdk/escopo-e-limites.md): O que está e o que não está coberto, e o que exige decisão de desenho.
- [Glossário](https://docs.callix.dev.br/sdk/glossario.md): Termos que aparecem na documentação do SDK.
- [Changelog](https://docs.callix.dev.br/sdk/changelog.md): O que mudou em cada pacote.

## API Docs

- API Reference > Callbacks [List callbacks](https://docs.callix.dev.br/api-reference/callbacks/get-callbacks.md)
- API Reference > Callbacks [Create callback](https://docs.callix.dev.br/api-reference/callbacks/post-callbacks.md)
- API Reference > Callbacks [Get callback](https://docs.callix.dev.br/api-reference/callbacks/get-callbacks-id.md)
- API Reference > Campaigns [List campaigns](https://docs.callix.dev.br/api-reference/campaigns/get-campaigns.md)
- API Reference > Campaigns [Get campaign](https://docs.callix.dev.br/api-reference/campaigns/get-campaigns-id.md)
- API Reference > Campaigns [Start campaign](https://docs.callix.dev.br/api-reference/campaigns/post-campaigns-id-start.md)
- API Reference > Campaigns [Stop campaign](https://docs.callix.dev.br/api-reference/campaigns/post-campaigns-id-stop.md)
- API Reference > Campaigns [Duplicate campaign](https://docs.callix.dev.br/api-reference/campaigns/post-campaigns-id-duplicate.md)
- API Reference > Campaigns [Set campaign agent groups](https://docs.callix.dev.br/api-reference/campaigns/patch-campaigns-id-agent-groups.md)
- API Reference > Chat Campaigns [List chat campaigns](https://docs.callix.dev.br/api-reference/chat-campaigns/get-chat-campaigns.md)
- API Reference > Chat Campaigns [Get chat campaign](https://docs.callix.dev.br/api-reference/chat-campaigns/get-chat-campaigns-id.md)
- API Reference > Campaign Missed Calls [List campaign missed calls](https://docs.callix.dev.br/api-reference/campaign-missed-calls/get-campaign-missed-calls.md)
- API Reference > Campaign Missed Calls [Get campaign missed call](https://docs.callix.dev.br/api-reference/campaign-missed-calls/get-campaign-missed-calls-id.md)
- API Reference > Campaign Completed Calls [List (with transcriptions)](https://docs.callix.dev.br/api-reference/campaign-completed-calls/get-campaign-completed-calls.md)
- API Reference > Campaign Completed Calls [Get campaign completed call](https://docs.callix.dev.br/api-reference/campaign-completed-calls/get-campaign-completed-calls-id.md)
- API Reference > Customer Campaign Missed Calls [List](https://docs.callix.dev.br/api-reference/customer-campaign-missed-calls/get-customer-campaign-missed-calls.md)
- API Reference > Customer Campaign Missed Calls [Get](https://docs.callix.dev.br/api-reference/customer-campaign-missed-calls/get-customer-campaign-missed-calls-id.md)
- API Reference > Customer Campaign Completed Calls [List](https://docs.callix.dev.br/api-reference/customer-campaign-completed-calls/get-customer-campaign-completed-calls.md)
- API Reference > Customer Campaign Completed Calls [Get](https://docs.callix.dev.br/api-reference/customer-campaign-completed-calls/get-customer-campaign-completed-calls-id.md)
- API Reference > Outgoing Completed Calls [List (with transcriptions)](https://docs.callix.dev.br/api-reference/outgoing-completed-calls/get-outgoing-completed-calls.md)
- API Reference > Outgoing Completed Calls [Get](https://docs.callix.dev.br/api-reference/outgoing-completed-calls/get-outgoing-completed-calls-id.md)
- API Reference > Outgoing Missed Calls [List](https://docs.callix.dev.br/api-reference/outgoing-missed-calls/get-outgoing-missed-calls.md)
- API Reference > Outgoing Missed Calls [Get](https://docs.callix.dev.br/api-reference/outgoing-missed-calls/get-outgoing-missed-calls-id.md)
- API Reference > Incoming Completed Calls [List (with transcriptions)](https://docs.callix.dev.br/api-reference/incoming-completed-calls/get-incoming-completed-calls.md)
- API Reference > Incoming Completed Calls [Get](https://docs.callix.dev.br/api-reference/incoming-completed-calls/get-incoming-completed-calls-id.md)
- API Reference > Incoming Missed Calls [List](https://docs.callix.dev.br/api-reference/incoming-missed-calls/get-incoming-missed-calls.md)
- API Reference > Incoming Missed Calls [Get](https://docs.callix.dev.br/api-reference/incoming-missed-calls/get-incoming-missed-calls-id.md)
- API Reference > Click to Call Chat Sms [Click to call](https://docs.callix.dev.br/api-reference/click-to-call-chat-sms/post-click-to-call.md)
- API Reference > Click to Call Chat Sms [Click to chat](https://docs.callix.dev.br/api-reference/click-to-call-chat-sms/post-click-to-chat.md)
- API Reference > Click to Call Chat Sms [Click to SMS](https://docs.callix.dev.br/api-reference/click-to-call-chat-sms/post-click-to-sms.md)
- API Reference > Customers [List customers](https://docs.callix.dev.br/api-reference/customers/get-customers.md)
- API Reference > Customers [Create/upsert customer](https://docs.callix.dev.br/api-reference/customers/post-customers.md)
- API Reference > Customers [Get customer](https://docs.callix.dev.br/api-reference/customers/get-customers-id.md)
- API Reference > Customers [Update customer](https://docs.callix.dev.br/api-reference/customers/patch-customers-id.md)
- API Reference > Campaign Contacts [List campaign contacts](https://docs.callix.dev.br/api-reference/campaign-contacts/get-campaign-contacts.md)
- API Reference > Campaign Contacts [Get campaign contact](https://docs.callix.dev.br/api-reference/campaign-contacts/get-campaign-contacts-id.md)
- API Reference > Campaign Contacts [Status count by fields](https://docs.callix.dev.br/api-reference/campaign-contacts/post-campaign-contacts-status-count-by-fields.md)
- API Reference > Campaign Contacts [Block contact](https://docs.callix.dev.br/api-reference/campaign-contacts/post-campaign-contacts-block.md)
- API Reference > Campaign Contacts [Unblock contact](https://docs.callix.dev.br/api-reference/campaign-contacts/post-campaign-contacts-unblock.md)
- API Reference > Campaign Contacts [Block multiple](https://docs.callix.dev.br/api-reference/campaign-contacts/post-campaign-contacts-block-multiple.md)
- API Reference > Campaign Contacts [Unblock multiple](https://docs.callix.dev.br/api-reference/campaign-contacts/post-campaign-contacts-unblock-multiple.md)
- API Reference > Campaign Contacts Async Bulk Import [List import jobs](https://docs.callix.dev.br/api-reference/campaign-contacts-async-bulk-import/get-campaign-contacts-async.md)
- API Reference > Campaign Contacts Async Bulk Import [Create import job](https://docs.callix.dev.br/api-reference/campaign-contacts-async-bulk-import/post-campaign-contacts-async.md)
- API Reference > Campaign Contacts Async Bulk Import [Get import job](https://docs.callix.dev.br/api-reference/campaign-contacts-async-bulk-import/get-campaign-contacts-async-id.md)
- API Reference > Campaign Contacts Async Bulk Import [Get import result](https://docs.callix.dev.br/api-reference/campaign-contacts-async-bulk-import/get-campaign-contacts-async-id-result.md)
- API Reference > Companies [List companies](https://docs.callix.dev.br/api-reference/companies/get-companies.md)
- API Reference > Companies [Create company](https://docs.callix.dev.br/api-reference/companies/post-companies.md)
- API Reference > Companies [Get company](https://docs.callix.dev.br/api-reference/companies/get-companies-id.md)
- API Reference > Companies [Delete company](https://docs.callix.dev.br/api-reference/companies/delete-companies-id.md)
- API Reference > Companies [Update company](https://docs.callix.dev.br/api-reference/companies/patch-companies-id.md)
- API Reference > Teams [List teams](https://docs.callix.dev.br/api-reference/teams/get-teams.md)
- API Reference > Teams [Get team](https://docs.callix.dev.br/api-reference/teams/get-teams-id.md)
- API Reference > Agent Groups [List agent groups](https://docs.callix.dev.br/api-reference/agent-groups/get-agent-groups.md)
- API Reference > Agent Groups [Create agent group](https://docs.callix.dev.br/api-reference/agent-groups/post-agent-groups.md)
- API Reference > Agent Groups [Get agent group](https://docs.callix.dev.br/api-reference/agent-groups/get-agent-groups-id.md)
- API Reference > Agent Groups [Delete agent group](https://docs.callix.dev.br/api-reference/agent-groups/delete-agent-groups-id.md)
- API Reference > Agent Groups [Rename agent group](https://docs.callix.dev.br/api-reference/agent-groups/patch-agent-groups-id.md)
- API Reference > Agent Groups [List agent group agents](https://docs.callix.dev.br/api-reference/agent-groups/get-agent-groups-id-agents.md)
- API Reference > Agent Groups [Add agents to group](https://docs.callix.dev.br/api-reference/agent-groups/post-agent-groups-id-agents.md)
- API Reference > Agent Groups [Remove agents from group](https://docs.callix.dev.br/api-reference/agent-groups/delete-agent-groups-id-agents.md)
- API Reference > Agent Groups [Get agent group agents (relationship)](https://docs.callix.dev.br/api-reference/agent-groups/get-agent-groups-id-relationships-agents.md)
- API Reference > Call Queues [List call queues](https://docs.callix.dev.br/api-reference/call-queues/get-call-queues.md)
- API Reference > Call Queues [Get call queue](https://docs.callix.dev.br/api-reference/call-queues/get-call-queues-id.md)
- API Reference > Chat Interaction Queues [List](https://docs.callix.dev.br/api-reference/chat-interaction-queues/get-chat-interaction-queues.md)
- API Reference > Chat Interaction Queues [Get](https://docs.callix.dev.br/api-reference/chat-interaction-queues/get-chat-interaction-queues-id.md)
- API Reference > Workflows [List workflows](https://docs.callix.dev.br/api-reference/workflows/get-workflows.md)
- API Reference > Workflows [Get workflow](https://docs.callix.dev.br/api-reference/workflows/get-workflows-id.md)
- API Reference > Campaign Lists [List campaign lists](https://docs.callix.dev.br/api-reference/campaign-lists/get-campaign-lists.md)
- API Reference > Campaign Lists [Create campaign list](https://docs.callix.dev.br/api-reference/campaign-lists/post-campaign-lists.md)
- API Reference > Campaign Lists [Get campaign list](https://docs.callix.dev.br/api-reference/campaign-lists/get-campaign-lists-id.md)
- API Reference > Campaign Lists [Delete campaign list](https://docs.callix.dev.br/api-reference/campaign-lists/delete-campaign-lists-id.md)
- API Reference > Campaign Lists [Update campaign list](https://docs.callix.dev.br/api-reference/campaign-lists/patch-campaign-lists-id.md)
- API Reference > Outbound Blacklists [List](https://docs.callix.dev.br/api-reference/outbound-blacklists/get-outbound-blacklists.md)
- API Reference > Outbound Blacklists [Create](https://docs.callix.dev.br/api-reference/outbound-blacklists/post-outbound-blacklists.md)
- API Reference > Outbound Blacklists [Get](https://docs.callix.dev.br/api-reference/outbound-blacklists/get-outbound-blacklists-id.md)
- API Reference > Outbound Blacklists [Delete](https://docs.callix.dev.br/api-reference/outbound-blacklists/delete-outbound-blacklists-id.md)
- API Reference > Outbound Blacklists [Update](https://docs.callix.dev.br/api-reference/outbound-blacklists/patch-outbound-blacklists-id.md)
- API Reference > Outbound Blacklist Async Bulk [List](https://docs.callix.dev.br/api-reference/outbound-blacklist-async-bulk/get-outbound-blacklist-async.md)
- API Reference > Outbound Blacklist Async Bulk [Create bulk](https://docs.callix.dev.br/api-reference/outbound-blacklist-async-bulk/post-outbound-blacklist-async.md)
- API Reference > Outbound Blacklist Async Bulk [Get](https://docs.callix.dev.br/api-reference/outbound-blacklist-async-bulk/get-outbound-blacklist-async-id.md)
- API Reference > Outbound Blacklist Async Bulk [Delete](https://docs.callix.dev.br/api-reference/outbound-blacklist-async-bulk/delete-outbound-blacklist-async-id.md)
- API Reference > Messages [List messages](https://docs.callix.dev.br/api-reference/messages/get-messages.md)
- API Reference > Messages [Get message](https://docs.callix.dev.br/api-reference/messages/get-messages-id.md)
- API Reference > Outbound Blacklisted Phones [List](https://docs.callix.dev.br/api-reference/outbound-blacklisted-phones/get-outbound-blacklisted-phones.md)
- API Reference > Outbound Blacklisted Phones [Get](https://docs.callix.dev.br/api-reference/outbound-blacklisted-phones/get-outbound-blacklisted-phones-id.md)
- API Reference > Chat Inbound Numbers [List](https://docs.callix.dev.br/api-reference/chat-inbound-numbers/get-chat-inbound-numbers.md)
- API Reference > Breaks [List breaks](https://docs.callix.dev.br/api-reference/breaks/get-breaks.md)
- API Reference > Breaks [Get break](https://docs.callix.dev.br/api-reference/breaks/get-breaks-id.md)
- API Reference > Qualifications [List qualifications](https://docs.callix.dev.br/api-reference/qualifications/get-qualifications.md)
- API Reference > Qualifications [Get qualification](https://docs.callix.dev.br/api-reference/qualifications/get-qualifications-id.md)
- API Reference > Inbound Scheduled Calls [List](https://docs.callix.dev.br/api-reference/inbound-scheduled-calls/get-inbound-scheduled-calls.md)
- API Reference > Inbound Scheduled Calls [Create (DEPRECATED — use PATCH)](https://docs.callix.dev.br/api-reference/inbound-scheduled-calls/post-inbound-scheduled-calls.md)
- API Reference > Inbound Scheduled Calls [Get](https://docs.callix.dev.br/api-reference/inbound-scheduled-calls/get-inbound-scheduled-calls-id.md)
- API Reference > Inbound Scheduled Calls [Delete](https://docs.callix.dev.br/api-reference/inbound-scheduled-calls/delete-inbound-scheduled-calls-id.md)
- API Reference > Inbound Scheduled Calls [Update (PATCH — use instead of POST)](https://docs.callix.dev.br/api-reference/inbound-scheduled-calls/patch-inbound-scheduled-calls-id.md)
- API Reference > Reports [User performance reports](https://docs.callix.dev.br/api-reference/reports/get-user-performance-reports.md)
- API Reference > Reports [Chat reports (list)](https://docs.callix.dev.br/api-reference/reports/get-chat-reports.md)
- API Reference > Reports [Chat reports (get)](https://docs.callix.dev.br/api-reference/reports/get-chat-reports-id.md)
- API Reference > Reports [User service status change reports](https://docs.callix.dev.br/api-reference/reports/get-user-service-status-change-reports.md)
- API Reference > Reports [Campaign call summaries](https://docs.callix.dev.br/api-reference/reports/get-campaign-call-summaries.md)
- API Reference > Reports [Campaign call funnel](https://docs.callix.dev.br/api-reference/reports/get-campaign-call-funnel.md)
- API Reference > Reports [Outgoing call summaries](https://docs.callix.dev.br/api-reference/reports/get-outgoing-call-summaries.md)
- API Reference > Reports [Call summaries](https://docs.callix.dev.br/api-reference/reports/get-call-summaries.md)
- API Reference > Sub Accounts [List](https://docs.callix.dev.br/api-reference/sub-accounts/get-sub-accounts.md)
- API Reference > Sub Accounts [Get](https://docs.callix.dev.br/api-reference/sub-accounts/get-sub-accounts-id.md)
- API Reference > Chat Outbound Templates [List](https://docs.callix.dev.br/api-reference/chat-outbound-templates/get-chat-outbound-templates.md)
- API Reference > Chat Outbound Templates [Get](https://docs.callix.dev.br/api-reference/chat-outbound-templates/get-chat-outbound-templates-id.md)
- API Reference > Iv Rs [List ivrs](https://docs.callix.dev.br/api-reference/iv-rs/get-ivrs.md)
- API Reference > Iv Rs [Get ivr](https://docs.callix.dev.br/api-reference/iv-rs/get-ivrs-id.md)
- API Reference > Users [List users](https://docs.callix.dev.br/api-reference/users/get-users.md)
- API Reference > Users [Create user](https://docs.callix.dev.br/api-reference/users/post-users.md)
- API Reference > Users [Get user](https://docs.callix.dev.br/api-reference/users/get-users-id.md)
- API Reference > Users [Delete user](https://docs.callix.dev.br/api-reference/users/delete-users-id.md)
- API Reference > Users [Update user](https://docs.callix.dev.br/api-reference/users/patch-users-id.md)
- API Reference > API Proxy Logs [List proxy logs](https://docs.callix.dev.br/api-reference/api-proxy-logs/get-api-proxy-logs.md)

## OpenAPI Specification

The raw OpenAPI 3.1 specification for this API is available at:
- [OpenAPI JSON](https://docs.callix.dev.br/openapi.json)
- [OpenAPI YAML](https://docs.callix.dev.br/openapi.yaml)