Create (DEPRECATED — use PATCH)

curl -X POST https://sua-conta.callix.com.br/api/v1/inbound_scheduled_calls \
     -H "Authorization: Bearer <token>" \
     -H "Content-Type: application/vnd.api+json" \
     -d '{
  "data": {
    "attributes": {
      "phone_field": "telefone",
      "scheduled_at": "2021-11-04T13:55:10.334000Z"
    },
    "relationships": {
      "call_queue": {
        "data": {
          "id": 1,
          "type": "call_queues"
        }
      },
      "customer": {
        "data": {
          "id": 31,
          "type": "customers"
        }
      }
    },
    "type": "inbound_scheduled_calls"
  }
}'

{
  "data": {
    "attributes": {
      "attempts": 0,
      "created_at": "2021-09-21T18:33:05.176000Z",
      "original_scheduled_at": "2021-11-04T13:55:10.334000Z",
      "phone_field": "telefone",
      "retry_count": 0,
      "scheduled_at": "2021-11-04T13:55:10.334000Z",
      "updated_at": "2021-09-21T18:33:05.176000Z"
    },
    "links": {
      "self": "/api/v1/inbound_scheduled_calls/31"
    },
    "relationships": {
      "call_queue": {
        "links": {
          "related": "/api/v1/inbound_scheduled_calls/31/call_queue",
          "self": "/api/v1/inbound_scheduled_calls/31/relationships/call_queue"
        }
      },
      "creator_agent": {
        "links": {
          "related": "/api/v1/inbound_scheduled_calls/31/creator_agent",
          "self": "/api/v1/inbound_scheduled_calls/31/relationships/creator_agent"
        }
      },
      "customer": {
        "links": {
          "related": "/api/v1/inbound_scheduled_calls/31/customer",
          "self": "/api/v1/inbound_scheduled_calls/31/relationships/customer"
        }
      }
    },
    "type": "inbound_scheduled_calls"
  }
}

DESCONTINUADO na doc viva — utilize a edição (PATCH) de rechamada. Cria uma rechamada do receptivo para um cliente. type: "inbound_scheduled_calls".

Atributos

scheduled_at (datetime, ISO 8601): Data agendada para a rechamada.
phone_field (string): Campo do cliente que contém o número de telefone.
note (string, opcional): Observações da rechamada.

Relacionamentos

call_queue (call_queue, obrigatório): Fila de chamada.
user (user, opcional): Usuário de destino; deve pertencer à fila informada.
customer (customer): Cliente.
creator_agent (user, opcional): Usuário que criou a rechamada.

Authentication

AuthorizationBearer

Token de API da conta do tenant.

Request

This endpoint expects an object.

Response

Sucesso.