Campaign call summaries

GET

https://sua-conta.callix.com.br/api/v1/campaign_call_summaries

GET

/api/v1/campaign_call_summaries

curl https://sua-conta.callix.com.br/api/v1/campaign_call_summaries \
     -H "Authorization: Bearer <token>"

200Reports_get_campaign_call_summaries_example

{
  "data": [
    {
      "attributes": {
        "date": "2018-01-01",
        "outgoing_completed_count": 289,
        "outgoing_count": 1860,
        "outgoing_missed_abandonment_contact_count": 50,
        "outgoing_missed_agents_count": 2,
        "outgoing_missed_amd_count": 532,
        "outgoing_missed_another_count": 179,
        "outgoing_missed_count": 1571,
        "outgoing_missed_incorrect_ivr_option_count": 126,
        "outgoing_missed_no_answer_count": 674,
        "outgoing_missed_number_does_not_exist_count": 184,
        "outgoing_ratio": 15.5
      },
      "id": "2018-01-01",
      "type": "campaign_call_summaries"
    },
    {
      "attributes": {
        "date": "2018-01-02",
        "outgoing_completed_count": 233,
        "outgoing_count": 1672,
        "outgoing_missed_abandonment_contact_count": 12,
        "outgoing_missed_agents_count": 1,
        "outgoing_missed_amd_count": 617,
        "outgoing_missed_another_count": 63,
        "outgoing_missed_count": 1439,
        "outgoing_missed_incorrect_ivr_option_count": 68,
        "outgoing_missed_no_answer_count": 673,
        "outgoing_missed_number_does_not_exist_count": 85,
        "outgoing_ratio": 13.9
      },
      "id": "2018-01-02",
      "type": "campaign_call_summaries"
    }
  ]
}

Resumo de chamadas de campanha (ativo): totais discados/atendidos/falha, quebra por motivo de falha e taxa de completamento.

Suporta os parâmetros universais JSON:API (paginação, ordenação, include, sparse fieldsets) — veja as convenções.

Authentication

AuthorizationBearer

Token de API da conta do tenant.

Query parameters

filter[date]stringOptional

datetime, opcional (janela máxima de 31 dias). Período.

Ex: filter[date]=2018-06-01T00:00:00.000Z,2018-06-01T23:59:59.999Z

filter[campaign]stringOptional

integer, opcional. Campanha.

Ex: filter[campaign]=3

filter[campaign_list]stringOptional

integer, opcional. Lista de campanha.

Ex: filter[campaign_list]=4

sortstringOptional

Ordenável por: date.

page[limit]stringOptional

integer, opcional. Quantidade máxima de itens por página.

page[offset]stringOptional

integer, opcional. Deslocamento (quantos itens pular) para paginação.

Response

Sucesso.